Membership

 

ATSI strives to serve as a supportive voice for every telephone answering service (TAS) business on an international level.

With our assistance, programs, and initiatives, we sustain the value-added relationships with our members and help them reach their full potential. Members can listen, help and contribute through speaking engagements, education, networking opportunities, and general mentorships.

As a member of ATSI, you will have access to our entire network. Our culture encourages members to work together, advise as well as share information about the common goal of taking their business to the next level. Knowing that telephone answering services can add value to any business, we are here to assist you to maintain the quality of the services you provide and save more time while getting new clients in the field.

The ATSI University gives members access to a library of legal, statistical and hands-on tools that assist every member keep up to date with the legislative changes and the current opportunities. ATSI members are also able to access discounted services on HIPAA compliance programs in order to reduce their risk by thousands of dollars on an annual basis.

REGULAR MEMBERSHIP | INTERNATIONAL MEMBERSHIP | AUXILIARY MEMBERSHIP
 
         
Key Benefits of Becoming an ATSI Member:      
 
  • Introductory Pricing - Half price for first-year membership dues.
  • Resources - Connect to the latest business development resources.
  • HIPAA Compliance Tools - Discounted training tools and Business Associate Contract templates.
  • Industry Listserv - Immediate access to colleagues, leaders, and experts. 
  • Federal Legislation - Keep up-to-date with new regulations and legislation. 
  • Annual Convention & Tradeshow - Members of ATSI in good standing may attend the conventions at a substantial discount to the regular registration fee.
  • Educational Resources - Instant access to information that supports operational growth and agents.
  • Other Benefits - Entertainment Discounts, Seminars & Webinars, Certification Programs, and much, much more!

Read your FULL list of benefits with descriptions here

Become an ATSI member today and begin growing your business by leveraging our rich history and connecting with your peers in the industry!

Click here to join
 
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ATSI Member Types and Dues:      
         
  Regular Membership:      
 

QCSO’s (Qualified Communications Services Organization) Conduct Business Within the United States.
As a Regular Member of ATSI, your firm is entitled to one vote in all association matters put before the general membership. Each membership has a primary voter and up to two alternative voters. 
**ATSI determines your annual dues based on the revenue information provided below. All information on your company's revenue is kept confidential at ATSI Headquarters and is only used for membership purposes.** 

 
 
Size Company Revenue Annual Dues
Small $1 - $349,000 $600
Medium $350,000 - $999,999 $1,000
Large $ 1,000,000 – $ 1,999,999 $1,350
Plus 1 $ 2,000,000 – $ 4,999,999 $1,750
Plus 2  5,000,000+ $2,500
 
     
 
Join Now!
 
  ATSI Member Benefits Include:
  • Introductory Pricing - first year of membership is 50% off!
  • Discounts on HIPAA Compliance Tools
  • Industry Listserve & Federal Legislation
  • Annual Convention Discounts
  • Representation, Online Community, Professional Liability, Entertainment Discounts, Seminars & Webinars, Certification Programs, and much, much more!

Read your FULL list of benefits with descriptions here!

 
 
 
 
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  International Membership:    $200  
 

QCSO Conduct TeleService Industry Operations Outside the United States.

International members, join now!

ATSI Member Benefits Include:

  • Introductory Pricing - first year of membership is 50% off!
  • Discounts on HIPAA Compliance Tools
  • Industry Listserve & Federal Legislation
  • Annual Convention Discounts
  • Representation, Online Community, Professional Liability, Entertainment Discounts, Seminars & Webinars, Certification Programs, and much, much more!

Read your FULL list of benefits with descriptions here!

 
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  Auxiliary Membership:   $500  
 

Organizations or individuals sharing common interests with and desiring to support and promote the purposes of the association. This may include, but is not limited to, those organizations or individuals engaged in selling or providing products or services to QSCO members of ATSI.

By becoming an Auxiliary Member with ATSI you will receive many benefits including:

  • Exposure to over 200 member companies
  • Your logo and link on the ATSI website
  • Opportunities to host webinars
  • Member rate for attending the Annual Conference
  • Reduced pricing for ad space
  • And much more . . . 

 

Auxiliary Members, Join Now!
 
  ATSI Member Benefits Include:
  • Introductory Pricing - first year of membership is 50% off!
  • Discounts on HIPAA Compliance Tools
  • Industry Listserve & Federal Legislation
  • Annual Convention Discounts
  • Representation, Online Community, Professional Liability, Entertainment Discounts, Seminars & Webinars, Certification Programs, and much, much more!

Read your FULL list of benefits with descriptions here!

 
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TO JOIN ATSI, CLICK HERE!
 
MEMBERSHIP APPLICATION (PRINTABLE VERSION)
 
 
MEMBERSHIP PROSPECTUS
 
         
         
  Full Membership Benefits:      
         
 

Introductory PricingConnect to Your IndustryRepresentationOnline CommunityAnnual ConventionProfessional Liability Insurance
Award of ExcellenceCall Center Award of DistinctionEntertainment DiscountsSeminars & WebinarsExecutive Management Forum
Certification ProgramsNetworking Opportunities
Marketing Tools & ProductsATSI Education Foundation

 
         
 

Introductory Pricing - for your first year of ATSI membership, your dues are HALF the normal rate - as low as $75/quarter!

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Connect to Your Industry!
As an ATSI member, you are connected to the latest resources and tools designed exclusively for the teleservices industry. ATSI members receive:

  • HIPAA Compliance Tools: discounts on online HIPAA training tools for your agents and sample business associate contracts.
  • Industry Listserve: access to your colleagues, industry leaders, and experts — a dynamic and active industry listserve.
  • Federal Legislation: ATSI advocates on the federal level to protect the industry — including USF and HIPAA issues.

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Representation — ATSI is the only national trade association representing the live telephone answering, voice mail and teleservices industry. Not only do we provide representation on a national level, but on a regional, and state-wide basis as well. ATSI's voice is heard before the U.S. Congress, the Federal Communications Commission, various state governments, and regulatory bodies as well as before the telephone companies. ATSI has been particularly successful in identifying the monopolistic advantages of the telephone companies and informing congressmen and state legislators of the danger of such advantages. We are a strong force in protecting the marketplace for the telemessaging industry.

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Online Community — ATSI members engage in dynamic discussion on industry trends, hot topics, and information through an exclusive member-only list serve. How often do you train your agents for HIPAA compliance? Where do you find the best staffing resources? What equipment are you using? What are your best and worst hold times – and what did you do to improve? Your colleagues are here to share information and best practices!

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Annual Convention — an education program that provides practical information on a variety of subjects and alerts you to upcoming changes in legislation, telco competition, new technology and equipment. This is a unique opportunity to share ideas, problems, and solutions with your colleagues. The trade show and exposition, an integral part of the convention, provides you with an opportunity to view the latest in voice messaging equipment and technology. The conventions are open to all firms in the teleservices industry. Members of ATSI in good standing may attend the conventions at a substantial discount to the regular registration fee.

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Professional Liability Insurance — The risk of serious legal assessments caused by service mistakes make Professional Liability Insurance an absolute necessity in the teleservices business. Through its group purchasing power, ATSI continues to offer affordable insurance coverage for its members. Underwritten by an "A Rated Carrier" by A.M. Best and administered by Alliant Americas, this insurance program is available only to ATSI members. For more information, click here.

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Award of Excellence — This is a program which recognizes the organizations in our industry who are judged to be the best of the best in providing services to the public. Each year all member organizations are given the opportunity to participate. The award follows more than six months of testing by a team of independent, specialized judges contracted by ATSI to evaluate message services. Organizations are judged on their courtesy, response time, accuracy and overall service to their clients -- the four cornerstones paramount to success in the TeleServices Industry. For more information, click here.

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Call Center Award of Distinction — This program is geared specifically towards call-center-type accounts. The Call Center Award of Distinction program is for member organizations and focuses on Customer Relationship Management (CRM), courtesy, etiquette and proper call techniques of the Agents handling the application. This program assists you in assessing and controlling the quality of service you provide to this type of client. Additionally, winning the Award gives you an additional edge over your competitors. For more information, click here.

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Entertainment Discounts — members have access to exclusive savings on movie tickets, theme parks, attractions, hotels, tours, Broadway shows, Vegas shows, and much more!

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Seminars & Webinars — An ATSI service offered to members several times a year in different regions of the country. These excellent one to two-day seminars feature tips from industry experts on management, technology and marketing. ATSI is also now providing much of the same information in web-based seminars that do not require travel for you or your staff.

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Executive Management Forum — Open to owners and senior level management in the industry, ATSI offers high-level education on issues specific to owners, delivered by professional educators from the Kellogg Graduate School of Business and other high level graduate schools of business management. These unique forums allow for in-depth discussion of the topics on the agenda, along with plenty of time for discussion amongst attendees.

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Certification Programs — ATSI offers Site, Supervisor and CSR/TSR certification programs to the industry to help ensure performance at the highest level. For more information, click here.

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Networking Opportunities — ATSI offers multiple opportunities for networking with your peers. Along with our Annual Convention, Owners Forums, Webinars and Virtual Round Tables, our most valuable tool is the ATSI email discussion list — where information and answers can be found within moments! Members who wish to learn more about the email discussion list are encouraged to call the ATSI office (866-896-ATSI) or send an email to [email protected].

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Marketing Tools & Products — ATSI offers a variety of products, resources, education and tools to assist you in marketing your services. For more information, click here.

The ATSI Marketing Committee created this video as a new tool that members can use in their marketing activities. ATSI members can personalize the last slide to include their own TAS’ contact information. For more information, click here.

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ATSI Education Foundation — formed to develop new programs specifically for the telemessaging industry. Projects include the development of a video training guide for sales, pre-employment screening tests, and more. The Education Foundation is a separate entity from the association and is supported by voluntary contributions from members. For more information, click here.

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