Tuesday, June 2, 2020

7:00 am - 7:30 am

30-Minute Walk with Mike Leibowitz
Meeting in Central Lobby Area

8:00 am - 7:30 pm

Registration Desk Open

8:00 am - 12:00 pm

Pre-Conference Workshop - $29 per person
TBD

9:00 am - 4:00 pm

TASbiller Cloud Workshop - $79 per person
Speaker: Randy Ripkey, TAS Concepts, Inc.

If you are a TASbiller customer ready to move to the Cloud,
or if you are just interested in learning more about TASbiller
Cloud, you are invited to attend Randy Ripkey's presentation.
Randy will be demonstrating TASbiller Cloud and answering
all of your questions. Lunch is also provided.

Please note that space is limited and will be available on a 
first-come-first-served basis.

9:00 am - 4:00 pm

BillingLink 5: Tips and Tricks - $79 per person
Speaker: Mike Leibowitz, NAEO

Increase Revenue by Making the most of your Billing!
Mike Leibowitz will be discussing: 

  • New Features
  • Is the new QuickBooks Integration for you?
  • Learn how to use BIllingLink Checklist
  • Hidden shortcuts and keystrokes
  • Reports
  • PDF attachments/letters
  • Rounding from the first minute and beyond
  • Using Form letters feature for collections & rate increase tasks
  • Collecting payments with ACH and save on credit card charges
  • Using new ProForma schemes prior to a rate change (increase)
  • Let BL5 manage your miSecureMessage licenses and charges
  • Profit Enhancement Group Reports – (PEG)
  • Q&A and Live Demo from User Site  
9:00 am - 4:00 pm ATSI Leadership Training - $79 per person
Speaker: TBD
12:00 pm - 4:00 pm

Pre-Conference Workshop - $29 per person
TBD

1:00 pm - 4:00 pm Breakout KC - Escape Room - $30 per person
6:00 pm - 7:30 pm Welcome Reception with Exhibitors

Wednesday, June 3, 2020

7:00 am - 7:30 am

30-Minute Walk with Mike Leibowitz

Meeting in Central Lobby Area

8:00 am - 5:00 pm

Registration Desk Open

8:00 am - 8:30 am

Breakfast with Exhibitors

8:30 am - 4:30 pm

Platinum Sponsor Demo Room

8:30 am - 4:30 pm

Platinum Sponsor Demo Room

8:30 am - 9:00 am

Platinum Sponsor Presentation in Exhibit Hall 

9:00 am - 10:30 am

Keynote: Small Business for Big Thinkers
Speaker: Cynthia Kay

Today’s small business owners need to “think big” and leverage their unique characteristics.  It’s a simple but often misunderstood fact. A smaller, entrepreneurial enterprise is not just a scaled-down version of a big business. In fact, some of the strategies which work well for larger companies may actually be counterproductive for smaller ones. Cynthia offers proven strategies to run a better business that are unconventional.  She also provides a road map for companies looking to expand their businesses. Cynthia’s down-in-the-trenches stories, along with those from other small business CEOs and big business experts, illustrate how to connect in powerful ways with customers! She’ll discuss how to:

Create an organization that is operationally efficient, creative and entrepreneurial

  • Get creative about how you use staff
  • Inspire everyone to act like an owner and be entrepreneurial
  • Think “lean”

Think like a big business

  • Target ideal customers
  • Quality and delivery
  • Go digital

Hire the right people at the right time

Make a choice to get bigger or stay small

  • Three things to consider if you want to grow
  • Resources you will need
  • How to attract customers and manage growth

Position your organization and learn to brag

  • Understand ways to get your organization noticed
  • Leverage media and other PR opportunities 
10:30 am - 11:00 am

Break with Exhibitors

11:00 am - 12:30 pm

From the Field: Industry Updates 
Speakers:  ASTAA, SeRA, WSTA, GLTSA, CAM-X, TUNe, NAEO, SNUG/PIN

12:30 pm - 1:30 pm

Lunch with Exhibitors

1:30 pm - 2:30 pm

Session: Cybersecurity Awareness and Action Plan
Speaker: Jordan List

- Addressing what’s at risk (liability)
- The state of cybersecurity and your level of risk
- How to respond – developing a combative strategy          

1:30 pm - 2:30 pm

Session: Communications Bootcamp
Speaker: Cynthia Kay

Today, business interactions can have a positive impact or damage a great relationship. Much of this depends upon communication skills, from the first phone call to sales meetings and follow-up service. Communication is both simple and complex. Yes, there are some basic, common-sense rules. However, every situation is different. Also, there are some cultural and generational considerations. This session is designed to refresh knowledge of the communication fundamentals, offer some new reality tips and describe how to handle various situations.  The workshop will be a combination of lecture and exercises to help attendees understand their communication style, the elements of communication, as well as what to do before, during and after a situation with a client. The content will cover:

COMMUNICATING IN A TECHY WORLD

  • The “New Reality” … or why communicating today is more complex
  • Examples of great communicators who can influence. What makes a great speaker?

UNDERSTANDING YOUR “AUDIENCE”

  • How to assess your audience
  • What does your audience care about? The difference between the C-Suite, mid-level management, general company audience, customers.

CK’S FORMULA FOR A GREAT PRESENTATION

  • Presentation styles and formats
  • Presentation DOs and DON’Ts
  • Techniques for opens and closes, depth of information, powerful language (exercises)
  • Way to deal with presentation anxiety
2:30 pm - 3:00 pm

Break with the Exhibitors

3:00 pm - 5:00 pm

ATSI World Cafe' 

Thursday, June 4, 2020

 7:00 am - 7:30 am

 30-Minute Walk with Mike Leibowitz

Meeting in Central Lobby Area

 8:00 am - 4:00 pm 

 Registration Desk Open

 8:00 am - 8:30 am 

 Breakfast with Exhibitors 

8:30 am - 9:00 am 

ATSI Annual Membership Business Meeting

8:30 am - 9:00 am

Platinum Sponsor Presentation in Exhibit Hall 

8:30 am - 4:30 pm

Platinum Sponsor Demo Room

8:30 am - 4:30 pm 

Platinum Sponsor Demo Room

9:00 am - 10:30 am

Keynote: Why People Suck! How to Deal with Difficult People
Speaker:  Dan Stalp

Are you or your employees ever:

  • Sick of putting out fires?
  • Frustrated by difficult people or situations being passed around like a hot potato?
  • Tired of being so reactive to other’s expectations?

Timelines, promises, and high expectations can throw off even the best at their craft.

In this highly interactive session, discover how to avoid excuses, blame, and denial.

10:30 am - 11:00 am

 Break with Exhibitors

11:00 am - 12:00 pm

 QATSI User Experience: How to Improve Your Quality Control

12:00 pm - 1:00 pm 

Buffet Lunch with Exhibitors

1:00 pm - 2:00 pm

Session: ATSI on Capitol Hill: From Hill Walk to Grassroots Strategies
S
peaker: Dave Wenhold

 2:00 pm - 3:00 pm

Session: ROI of PR For Emerging Businesses: Fact or Fiction
Speaker: Paul DelFino

A  discussion of the reality of the benefits, commitments required and potential ROI of PR initiatives for emerging businesses. The session will provide insights on resources available and ideas for tactical local steps that may allow you to formalize your program

 2:00 pm - 3:00 pm 

Session: TBD
Speaker: TBD

3:00 pm - 4:00 pm

Exhibitor Round Tables

6:30 pm - 7:00 pm 

Cocktail Reception

7:00 pm - 9:30 pm

ATSI Awards Dinner Gala
Hosted by ATSI President Tifani Leal

9:00 pm - 11:30 pm 

Awards After-Party